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Instructional Designer and Technical Trainer

e determined training needs, created and delivered training in MS Office, Epic, other commercial and proprietary software and hardware for more than seventeen years. I’ve taught individuals and groups of up to fifty people. Each class I taught was customized for people of various nationalities, departments and corporate levels and taught many times, filling more than 5,000 class seats. I wrote a training manual for each of them and more than 350 instructions for specific tasks. I’ve also provided software and go-live support and have proven ability to learn, design training for and teach new topics. I’m a Certified Microsoft Office User Specialist, Expert Level, and a Certified Technical Writer, Level 1. For work samples please go to http://www.beyond.com/InstructionalDesignerTrainer-NY/view/work-samples For more details please see my LinkedIn profile at http://www.linkedin.com/pub/jandy-warner/8/7a3/7ba

Albany, New York