Google Ad

Client & Customer Service Representative

/> The Job Window is seeking a Client and Customer Service Representative for a leading retail event, promotional advertising & strategic marketing firm in the local area! Client & Customer Service Representatives are the first point of contact for customers and clients alike at promotional events and during customer acquisition and field campaigns. This position assists with any and all inquiries and serves the customers in: Understanding product knowledge and services of the client Assisting with retail event and field campaign product/service/territory launches & brand promotions Maintaining and reporting consumer & customer data and revenue to clients What a typical day might look like: Morning meeting to review client agenda and product knowledge Receive additional training in retail compliance, marketing & sales strategy plus customer service Attend local event or assist field campaign team to promote client’s products, brands and services Maintain business relationships with venues and retailers Networking and conference calls Report and evaluate event & field marketing campaign data Requirements: Earning or completed BA/BS preferred for this customer service representative role Previous entry level experience in customer service, retail, hospitality or a customer focused environment is a plus Excellent interpersonal skills and customer service oriented Self-motivated, able to prioritize and meet deadlines

Chula Vista, California