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Concierge Officer
ant House is a nonprofit charity serving homeless youth with a network of shelters across the Americas. Covenant House New York currently has an opportunity to hire a Concierge Officer. Essential Functions: - Welcome, engage, and provide guidance to guests, residents, and vendors who come to Covenant House New York - The successful candidate will have a natural ability to communicate and gain respect of current members of the covenant house community - This position will maintain the responsibility for ensuring the flow of traffic into the intake, residential, health care, and recreational facilities is orderly and cordial - This individual should also be open to obtaining security and fire guard licenses _ Management responsibilities and delegation expertise will be vital to this role Qualifications: • Positive disposition; despite random disruptions to order • Ability to de-escalate situations and engage youths primarily between the ages of 17-21 • Resilient energy Skills: - Ability to exercise sound judgment - Excellent verbal/written communication skills - Ability to remain calm and work well under pressure Experience: Two (2) – three (3) years of complex customer service, hospitality, security, and/or community service
Richmond (California), California
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