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Customer Support Representative

idly growing, stable and generously funded high tech internet startup has engaged our services to identify a Customer Support Rep for their Midtown Manhattan HQ. ~~Responsibilities - Work with a highly motivated team to provide a world-class post-sale experience for some of the world's largest companies. - In the role, you'll be an expert consultant that drives results and helps clients utilize the product. - As the first line of support to all existing customers you'll ensure the product delivers to maximum potential and that customers have a great experience. - You'll need to learn and develop unique strategies for individual customers.   - Provide ongoing reactive support to customers - Customers will rely on you to solve critical issues - You'll be expected to keep solid records in CRM. - Help facilitate valued communication between customers Requirements: Bachelors Degree 2+ years of customer care experience...exposure to human resources or recruiting a plus Outstanding phone conversation skill Technically savvy Company offers a fun, collaborative workplace with excellent earning/advancement potential, excellent benefits and generous PTO.

Thornton, Colorado