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Telecommunications Nortel/Avaya PBX Technician

You must be able to lead customers, company and vendor personnel from problem identification to resolution.  You must be willing to travel as needed and respond to after hours call out 24x7 as dictated by the business and our customers. Experience in systems to include Call Pilot, Voice Menus, System Manager, ACD, Routing, T1/PRI, VoIP and SIP.  An understanding of the TCP/IP network and a strong knowledge of Microsoft Windows and Office applications is a plus.  Applicant must be responsive, respectful and confident in a range of routine and emergency situations.

Blue Springs, Missouri