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Business Analyst

position is responsible for working directly with end-user groups and management to establish business and system processes, to ensure efficient usage of systems, and to participate in the implementation of new applications and processes. Responsibilities include: define requirements; document business needs, configure systems according to specifications, and test enhancements. This position supports our Loan origination systems. Our ideal candidate is customer focused with a strong mortgage lending background. This position will also work within the information technology department in support of other business units with relative support issues and projects as directed. This position reports directly to the Chief Technology Officer. Responsibilities include but, are not limited to: RESPONSIBILITIES Work with the mortgage banking department to create and maintain reporting using SQL Access and Crystal Reports. Ensure a stable operating environment for the two legacy loan origination systems Provide end user training and support for the LOS When appropriate, work as a team leader, providing support and guidance for less experienced team members Work with the business as part of a team  to determine business requirements and translate those requirements to specifications to drive the LOS Professionally respond to Service Desk cases in a priority assigned by the supervision. Page Two – Job Description Network Technician   Effectively communicate to departmental supervisors any updates, job status, and other information including but not limited to platform problems, held desk cases, and user issues Backfill for other team members for end user issue resolution Other Duties as assigned by the Chief Technology Officer Maintains current documentation and procedures. Pre-Requisites B.S. in Computer Science, Information Systems, or Business; experience may be substituted for education 5 years of Business Analysis experience in requirements gathering and definition, and process analysis Experience with a Loan Origination Systems preferred Experience with MS SQL Server queries and Crystal report design Lending/Mortgage experience is required for this role Experience creating business rules using scripting tools, VB is a plus Ability to quickly learn and understand our organization, environment and processes Strong analytical and problem-solving skills Strong customer focus and effective communication skills Ability to interface with all levels of the organization Proficiency in MS Office products Strong interpersonal skills and meeting facilitation experience Ability to work independently while supporting a team environment Proven ability to handle complex issues across multiple business groups Ability to work on multiple, concurrent projects Experience with data modeling, database administration, metadata management, SQL, ETL and OLAP.  

Stamford, Connecticut