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Regional Fitness Director

/> The Fitness Director (FD) is responsible for fitness revenue growth in a group of clubs within an assigned geography. The FD reports to the VP, Fitness. Key Areas of Focus: Fitness revenue in all assigned clubs Team performance and effectiveness Member satisfaction through execution of the Ten Essentials Member experience/Product P&L management for fitness and group exercise Responsibilities: The FD's main responsibilities and essential job functions are to: 1. Develop a High Performing Team: Interview and provide hiring recommendations for Fitness Managers (FMs) Train and develop FMs so that they can effectively execute their job duties. Provide regular feedback on FMs' performance to club's General Manager (GM), partnering with GM and/or Business Director (BD) as necessary. Provide recommendations to FM and GM concerning pay raises, promotions and other personnel actions for personal trainers and group exercise instructors. Role model and demand professionalism and team member compliance with TSI's company policies and procedures. 2. Drive Personal Training Membership (PTM) and other fitness product sales: Ensure clubs meet or exceed monthly PTM and other fitness product revenue goals. Set minimum performance criteria for FM and coach and re-direct performance as necessary to ensure that goals are met. Regularly observe FM and fitness team members to evaluate their skills and performance, providing coaching and feedback as necessary. Review fitness revenue reports daily and provide motivation and redirection to FM and fitness team members as necessary to make sure clubs meets or exceeds monthly fitness product goals. Ensure fitness products and services offered in club are aligned and consistent with the company's overall fitness strategy. 3. Deliver a Great Member Experience: Visit clubs regularly and walk through clubs to evaluate the cleanliness and condition of all fitness areas, equipment and studios immediately addressing any deficiencies. Role model and actively promote the flawless execution of TSI's Ten Essentials by the fitness team, providing coaching and performance feedback to FMs and the fitness team members as necessary. Partner with FM and GM to manage the effective and efficient resolution of member service issues relating to fitness products or fitness team members. Ensure that clubs provide high levels of customer service, consistently clean clubs, friendly service, and responsiveness to member feedback and complaints. Requirements: 5-10 years of multi-unit management experience in a fitness, hospitality or retail environment, including direct experience in profit and loss management, revenue generation and people management Direct experience translating strategy into executable initiatives and action plans that drive results Ability to travel between clubs Fitness Certification (by a recognized authority) BA or BS degree (in a fitness related field preferred)

Palm Coast, Florida