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Customer Service Representative – Work at Home
’s Work at Home division is looking for qualified candidates to join our team of associates. We hire talented people who share our passion for providing exceptional customer service. As a Work at Home associate, customer calls will be routed to your home office. Calls may involve billing inquiries, account or product inquiries, product or service orders, installation scheduling or technical product trouble shooting. Our clients come from various industries such as financial services, telecommunications, retail, hospitality, and health care. Sitel's Work@Home team is vital to our company’s service offerings. As a member of this team of dedicated professionals, you will build a career working for a global leader and enjoy the benefits of working from home. We have both Full-Time and Part-Time schedules available. Benefits: Paid professional training attended from the comfort of your home Medical and dental benefits for full-time employees 401(K) Hourly based pay with possible incentive opportunities Vacation and holiday pay Paid through direct deposit or total pay card (debit card) Hired as an employee rather than independent contractor Full and part-time shifts available Employee discounts with Sitel's many major brand-name partners including consumer electronics companies, PC manufacturers, satellite service providers and mobile communication companies. Home Office Requirements (see website for a more detailed description of home office requirements) -- Your home office must be furnished with: A computer (configuration requirements listed on website) High speed internet (DSL or Cable) Home office free from noise, distractions and interruptions during your shift Talents and Experience: Prior customer service experience preferred Sales experience a plus Self-motivated and able to work independently Excellent verbal and listening skills Professional and articulate voice Ability to multi-task in several computer applications at once while holding a conversation with a customer Enjoy working in a fast paced, and at times, hectic environment while maintaining a professional attitude Pay: Pay rate is $9.00/hour with scheduled increases. Agents will receive a pay increase at 90 days, 180 days, 12 months You deserve an opportunity that provides exceptional benefits and security with room to grow. Now is the time to take control of your future!
Everett (Massachusetts), Massachusetts
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